Learn the return policies of the items in SuperSDS.
- The product must be returned to the address on the original package that the product came in. And please return in 30 days. There are two types of returns:
2. In case the customer simply changed their mind, you can ship the product back within 30 days of receiving the product and you will be refunded.
Please note that you will have to pay the extra shipping cost and taxes.
3. In case of a damaged product or the wrong product was shipped, we will ask for photos as proof to help process the refund.
You simply contact us with a picture of the damaged product, the order number and name, and we will process it from there as soon as possible.
In this situation, we will responsible for paying the return shipping charges and for replacing or refunding the product.
4. If a package is delivered but you claim that you did not receive it, you will have 30 days to report it is missing and it will be our responsibility to honor a refund.